Kunyangwe vashandi vako vane ruzivo rwevatengi vanoshanda pa-saiti kana kure, inguva yegore yekuvapemberera, vatengi vako uye zvese zvakanaka zviitiko.Rinenge vhiki reNational Customer Service Week - uye tine zvirongwa zvako.

Mhemberero yegore negore ndiyo yekutanga vhiki yekushanda yakazara yaOctober gore negore.

Izvi zvinobva kuInternational Customer Service Association, ikozvino PACE, iyo yakatanga chiitiko chevhiki rose muna 1984 uye yakakumbira Congress kuti iite chiitiko chepamutemo chenyika muna 1992.

Masangano mazhinji achashandisa Gumiguru 5-9, 2021 kupemberera zvikamu zvese zvechiitiko chevatengi.Ivo vanovaka zviitiko zvakatenderedza vatambi vakakosha: kumberi-mutsara sevhisi reps, nyanzvi dzekutengesa, vatengi uye avo vanotsigira kuedza kwako.

Chokwadi, gore rino rinogona kunge rakasiyana kugarisa vashandi vari kure uye kushamwaridzana kushoma kwevatengi, asi chichiri chiitiko chakakosha kuziva nekupemberera.

Pano, tinopa zano rimwechete rinonakidza rezuva rega rega revhiki - uye nzira mbiri dzekuzviita, pa-saiti uye kure:

Muvhuro: Imba Rumbidzo

Tanga vhiki nerumbidzo nekuzivikanwa kuti usimudze mweya.Bvunza vatungamiriri, maneja epamberi, vaunoshanda navo mumadhipatimendi aunotsigira uye vatengi kuti vatende nyanzvi dzeruzivo rwevatengi.

Panzvimbo:Koka vaunoshanda navo uye vatariri muchivako kuti vamire nemakadhi uye / kana mazwi akagadzirirwa, vachitenda vashandi nezvese zvavanoita kuchengetedza vatengi vako kugutsikana uye sangano rako richishanda.Kunyangwe zvirinani, vabatsire kuendesa chingoro chemangwanani kana chemasikati.

Kure:Tanga izvozvi kukumbira uye kuunganidza zvipupuriro zvevhidhiyo kubva kune execs, vatinoshanda navo uye vatengi vanogona kupa rumbidzo nemoyo wese nekutenda kune yako mutengi ruzivo timu.Batanidza mameseji pamwe chete, kana kuti utumire kunze neemail kana pane yako yekutaurirana app zuva rese kuparadzira kunaka.

Chipiri: Ndatenda vatengi

Zvakakosha kuziva vanhu vanoita kuti ruzivo rwevatengi rugoneke mukati mesvondo - vatengi vako.

Pasinei nokuti vashandi vepamberi vanoshanda kupi, vanogona kupindura nhare uye mameseji eemail ne, "Ndinokutendai nekundibata paNational Customer Week.Ndoita sei kuti ndibatsire?

Panzvimbo:Vashandi vepa-saiti vanogona kuungana uye kurekodha meseji pfupi nezvevatengi vakavimbika uye kuti vakanakidzwa sei kushanda navo mumakore apfuura.Kana kuti pamwe vanogona kushandisa nguva yekunyora zvinyorwa zvishoma kune vatengi vavakabatanidza kana kubatsira kuburikidza nenyaya yakaoma mumavhiki achangopfuura, vachivatenda nemoyo murefu, bhizinesi, kuchinjika, kuramba uchivimba kana kuramba kuvimbika.

Kure:Vashandi vari kure vanogona kuveza imwe nguva neChipiri kushandisa social media kutenda vatengi.Vanogona kushandisa smartphone kugadzira vhidhiyo inokurumidza yekutenda vatengi kune bhizinesi ravo uye kuitumira mumatanho ako emagariro.

Chitatu: Kunakidzwa Kwepakati pevhiki

Hazvina mhosva kuti munhu wese ari kushanda kupi, ungana kuti uzorore, kuseka uye kushamwaridzana.Ipa mimwe mibairo inonakidza, yakadai se:

• Tenzi weNjodzikune mushandi anogona kugadzirisa nyaya nevatengi vakaoma
• Shangu Yakasakarakune mushandi anogara achiwedzera maira kune vatengi
• Mutengi Wezevezevekune uyo anogara achitaura chinhu chakanaka kudzikamisa vatengi
• Champion Colleaguekune mushandi asingazezi kupinza mukati, uye
• Rebound Rockstarkune mushandi anodzoka kubva mumamiriro ezvinhu akaoma - uye anobatsira vaanoshanda navo kuita zvimwe chete.

Panzvimbo:Sangana pahangout yemuno mushure memaawa, zvinoenderana negwara rekuungana kwako.

Kure:Ronga musangano wevhidhiyo uye kumbira munhu wese kuti asvetuke kwenguva yakareba sezvaanogona.

China: Zuva reMutambo

Nekudzoka kwemitambo mumwedzi mishoma yapfuura, edza tailgate yemhando.

Panzvimbo:Kana zvichiita, gadzira gedhi repanze.Kumbira vanhu kuti vauye nemitambo yakaita semhunga wechibage, bhora remanera uye disc toss.Vakurudzire kupfeka zvipfeko zvavo zvavanofarira zvechikwata chemitambo (kana zvakakodzera muhofisi yako).Iwe unogona kubika imbwa dzinopisa uye mabhega pane grill yekunze, kuodha kana kuronga kuti rori yechikafu iratidze kuhofisi yako.

Kure:Tumira vashandi chipo chechikwereti kumasevhisi ekuendesa chikafu.Vakurudzire kupfeka zvipfeko zvavo zvavanofarira zvechikwata chemitambo uye kuronga akati wandei Zoom nguva yekufona kuitira kuti mapoka aungane pamwe chete, vanakirwe neredhiyo yavanoda ivo voga votaura "mutambo."

Chishanu: Zuva Rokudzidzisa

Unogona kuedza kusimudzira kwehunyanzvi pazuva rekupedzisira, asi vanoshanda nesimba mutengi ruzivo ruzivo vanogona kunakidzwa nekudzidziswa kunonakidza panzvimbo.

Panzvimbo:Huya nekugara zvakanaka, Yoga kana murairidzi wekufungisisa kuti aende kuburikidza nekuzorora maekisesaizi panguva yekuzorora.Iva nekudya kwemasikati kune utano, kwakagadzirirwa.Kana, panguva yekuvhara, unogona kukoka bartender yemunharaunda kuti aite kirasi yekugadzira chinwiwa kana ruzivo rwekunwa waini.Unogona kuunza rori yechikafu kana catered happy hour appetizers.

Kure:Makambani mazhinji ari kuita mhando dzezvinhu izvi online kune vashandi izvozvi.

Uye chekupedzisira, isu tinoda kupa ichi chimedu chinokurumidza kurova rinenge gore rega rega kana iwe uchida mamwe maminetsi ekupedzisira, akaderera-mutengo mazano kupemberera.

Yakagadziridzwa kubva paInternet