Heino chikonzero nei uchida kurega vamwe vatengi vachikuda vobva vakusiya (rudzi rwe).

Vatengi vazhinji vanoda kusvika kunharaunda yako yevatengi.

Kana vakakwanisa kukudarika, vangadaro muzviitiko zvakawanda: Vanopfuura 90% yevatengi vanotarisira kuti kambani ipe imwe mhando yepamhepo yekuzviitira sevhisi, uye ivo vanoishandisa, chidzidzo cheParature chakawanikwa.

Govera chido, ruzivo

Nepo zano rako rakakosha, vatengi vanoda kuziva kuti havasi vega mumatambudziko avakatarisana nawo.Vazhinji vanosarudza kutaurirana nevamwe vatengi pamusoro pevashandi vebasa nekuda kwezvikonzero zvakasiyana-siyana: mamiriro akafanana uye zviitiko, kugoverana kuda kwechigadzirwa kana kambani, kungangoita kudyidzana mubhizinesi, zvinowanzoitika, nezvimwe.

Kubva 2012, vatengi vanoshandisa nharaunda dzakabatana nezvigadzirwa zvavanoshandisa kana maindasitiri avanotevera vakasvetuka kubva pa31% kuenda pa56%, sekureva kweongororo.

Ichi ndicho chikonzero nharaunda dziri kukura mukukosha uye kuti iwe unogona sei kugadzira yako kana kuita nani, maererano neParature nyanzvi:

1. Kunovaka kuvimbana

Nharaunda dzinokutendera kuti upe vatengi zvinhu zviviri zvavanonyanya kukoshesa - nyanzvi yehunyanzvi (iwe) uye mumwe munhu akafanana navo (vamwe vatengi).Ongororo yeEdelman Trust Barometer yakaratidza kuti 67% yevatengi vanovimba nenyanzvi dzehunyanzvi uye 63% vanovimba "munhu akaita seni."

Kiyi: Nharaunda yako inoda kutariswa sezvaungangoita chero social media platform.Tumira kana nyanzvi dzako dziripo - uye tarisa chiitiko kuitira kuti mumwe munhu awanikwe kuti awane mhinduro nekukurumidza panguva yako yekuda zvakanyanya.Kunyangwe kana vatengi vari pa24/7, haufanirwe kunge uri, chero vachiziva zvekutarisira.

2. Inovaka kuwanikwa

Nharaunda dzinoita kuti 24/7 tsigiro yevatengi igoneke - kana kusimudzira zviripo.Unogona kunge usipo na2:30 am, asi vamwe vatengi vanogona kunge vari online uye vachikwanisa kubatsirana.

Hongu, rubatsiro rwevezera haruna kufanana nerubatsiro rwenyanzvi.Iwe haugone kuita nharaunda yako inotsiva yakasimba maturusi epamhepo.Kana vatengi vachida rubatsiro rwenyanzvi mushure memaawa, ipai rubatsiro rwakanakisa neazvino FAQ mapeji, YouTube mavhidhiyo uye online portal ruzivo rwavanokwanisa kuwana nguva dzese.

3. Inovaka hwaro hweruzivo rwako

Mibvunzo yakabvunzwa uye yakapindurwa nemazvo pane peji renharaunda inokupa imwe nguva uye iri nyore-kuwana yemukati yekuvandudza yako yekuzvishandira ruzivo hwaro.Unogona kuona mafambiro pazvinhu zvakafanirwa neyambiro musocial media kana kukoshesa zvakanyanya pane ako ega-sevhisi sarudzo.

Iwe uchaonawo mutauro unoshandiswa nevatengi zvakasununguka waunoda kuisa mukutaurirana kwako navo - kukupa kunzwa kwevezera-kune-vezera.

Imwe caveat:Tarisa uone kuti vatengi vari kupindurana nemazvo.Iwe haudi kuudza vatengi, "Wakanganisa" muforamu yeruzhinji, asi iwe unofanirwa kugadzirisa chero ruzivo rwenhema nenzira ine hunhu, wobva wawana ruzivo rwechokwadi rwakatumirwa munharaunda uye zvimwe zviwanikwa zvepamhepo.

4. Inovaka kuziva nezvenyaya

Vanhu vanoshanda munharaunda vanozosimudza nyaya pamberi pemumwe munhu.Zvavanoona uye kutaura zvinogona kukuzivisa nezvematambudziko ari kubuda uye nyaya dziri kuwedzera.

Chinokosha ndechekudzikamisa nharaunda yevatengi kubata misoro nenhaurirano zviri kuitika.Nyaya haibude panguva imwe chete.Ichadonha nekufamba kwenguva.Ramba wakasvinura kumatambudziko akafanana asina kugadziriswa.

Paunoona maitiro, ita proactive.Rega vatengi vazive kuti unoziva nezve inogona kuitika uye zvauri kuita kuigadzirisa.

5. Inovaka pfungwa

Vatengi vanoshanda munharaunda yako vanowanzova sosi yakanakisa yemhinduro dzakajeka.Vanogona kunge vari vatengi vako vakavimbika.Vanokuda, uye vanoda kukuudza zvavasingade.

Iwe unogona kupa mazano pane zvigadzirwa nemasevhisi kwavari uye uwane mhinduro ine hupenyu.Inogona kuratidza zvido zvisiri kuzadzikiswa uye kuti ungazvizadzisa sei.

Resource: Yakagadziriswa kubva kuInternet